1. The parties
"GFL", "we", "us" — GrowthFlowLine, Inc. (Delaware). "You", "Customer" — the person or company accepting these terms by creating an account or signing an order form.
2. The service
We provide the GrowthFlowLine platform — checkout, payments, customer service, subscriptions, and related software. The features available to you depend on your plan. We may add or change features; we'll give you at least 30 days notice for material removals.
3. Your account & data
You're responsible for your account, your team's access, and the accuracy of the data you put in. Your data is yours. We act as a processor for it — see the DPA.
4. Payment terms
Plans bill monthly or annually based on your selection. Processing fees are billed at cost — no markup. Disputed charges should be raised within 30 days. Late payments accrue 1.5%/month or the legal maximum, whichever is lower. We can suspend service for accounts more than 60 days past due.
5. Acceptable use
You agree not to use GrowthFlowLine to process payments for prohibited industries (full list available on request), to send spam, to scrape competitor data, or to violate applicable law. We can suspend immediately for active fraud or abuse.
6. Intellectual property
We own the platform; you own your data and your brand. We may publicly identify you as a customer with a logo placement; you can opt out by emailing legal@growthflowline.com.
7. Warranties & disclaimers
We'll use commercially reasonable efforts to keep the service running and meet our SLAs. Beyond that, the service is provided "as is" without express or implied warranties.
8. Limitation of liability
Our aggregate liability under these terms is capped at the fees you paid us in the 12 months before the event giving rise to the claim. Neither party is liable for indirect or consequential damages. Carve-outs apply for breaches of confidentiality, IP, and gross negligence.
9. Term & termination
Either party can terminate for convenience at the end of the current term. Either party can terminate immediately for uncured material breach (30-day notice + cure window). On termination, you get a 90-day read-only export window.
10. Governing law
Delaware law, exclusive jurisdiction of the state and federal courts in New Castle County, DE. Excludes conflict-of-law principles.
11. Changes
We may update these terms. Material changes get 30 days notice via email and in-app banner. Continued use after the effective date is acceptance.
Questions
Email legal@growthflowline.com.